Privacy Policy
Last updated: January 15, 2026
Introduction
Translio ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our WordPress translation plugin and website (translio.to).
Information We Collect
We collect the following types of information:
- Email address β when you register for a free license or purchase credits
- License key and activation data β to manage your plugin license
- Usage statistics β character counts, translation language pairs (anonymized)
- Payment information β processed securely through our payment provider (we don't store card details)
- Technical data β IP address, browser type, WordPress version (for troubleshooting)
How We Use Your Information
We use your information to:
- Provide and maintain our translation service
- Process your transactions and manage your account
- Send important service updates and notifications
- Provide customer support
- Improve our plugin and services
- Prevent fraud and abuse
Data Storage and Security
Your translations are stored locally in your WordPress database β we never store your translated content on our servers. License and account data is stored securely on our servers with industry-standard encryption. We use HTTPS for all communications and follow best practices for data security.
Third-Party Services
We use the following third-party services:
- Anthropic API β for AI translation processing (your content is sent to Anthropic for translation, subject to their privacy policy)
- Payment processors β for secure payment handling
- Analytics services β to understand usage patterns (anonymized data only)
Cookies
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can disable non-essential cookies in your browser settings.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for marketing communications
Children's Privacy
Translio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
privacy@translio.to